Privacy Policy
Last updated: September 30, 2026
This Privacy Policy explains how The Kitchen Pod US ("we", "us") collects, uses and protects your information when you visit our website, submit a form, reserve a Kitchen Pod, or communicate with us.
1. Information We Collect
1.1 Information you give us: your name, phone number, email address, zip code, the model you are interested in, your purchase timeline, whether you own the property, your interest in financing, photos of your backyard, and any other details you share in forms, calls, text messages or WhatsApp.
1.2 Information collected automatically: when you visit our website, we and our service providers may collect technical information such as your IP address, browser type, device information, pages visited and how you interact with the site, using cookies, pixels and similar technologies.
2. How We Use Your Information
We use your information to:
(a) respond to your inquiries and contact you about your reservation or request;
(b) create 3D renders of your backyard when you request one;
(c) manage free reservations and confirm orders;
(d) quote and schedule delivery;
(e) send you updates, offers and follow-up messages by phone, text message and email, with your consent;
(f) measure and improve our website and advertising;
(g) comply with legal obligations and protect our rights.
3. Text Messages and Calls
3.1 If you provide your phone number and consent, we may contact you by calls and text messages about your inquiry, reservation and related offers, including by automated means. Consent is not a condition of purchase.
3.2 Message frequency varies. Message and data rates may apply.
3.3 You can opt out of text messages at any time by replying STOP. Reply HELP for help.
3.4 We do not sell or share your mobile phone number or text messaging consent with third parties for their own marketing purposes.
4. How We Share Your Information
We do not sell your personal information. We share it only with:
(a) service providers that help us run our business, such as our CRM and communication platform, website hosting, and advertising and analytics providers;
(b) financing partners, only if you request financing;
(c) delivery partners, only as needed to deliver your Kitchen Pod;
(d) authorities or other parties when required by law or to protect our rights.
5. Cookies and Advertising
5.1 We may use cookies and pixels, including from advertising platforms such as Meta and Google, to understand how visitors use our site and to show relevant ads.
5.2 You can control cookies through your browser settings. Blocking cookies may affect how the site works.
6. Data Retention
We keep your information for as long as needed to provide our services, handle your reservation, meet legal and accounting requirements, and resolve disputes.
7. Data Security
We use reasonable measures to protect your information. However, no method of transmission or storage is 100% secure.
8. Your Choices
8.1 You can opt out of marketing emails using the unsubscribe link in any email, and out of text messages by replying STOP.
8.2 You can ask us to access, correct or delete your personal information by contacting us using the details below. We may keep certain information when required by law.
9. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed.
11. Contact Us
The Kitchen Pod US
Miami, Florida
Phone / WhatsApp: +1 (954) 496-3581